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Help CenterBilling and subscription

How to change your plan

Moving to Max or to a cheaper plan: what you pay and when it takes effect.

To change your plan: Settings → Subscription → “Change plan”, then pick a plan. A Stripe page opens with the exact amount — confirm it there. You can also switch plans in the billing portal (“Manage subscription”).

  • The new plan starts right away.
  • Stripe adjusts the price for the time left in your current period: the unused part of your current plan counts toward the new one, and you see the amount before you confirm.
  • Your renewal then continues at the price of the new plan.

To compare plans, see ChatPlus plans.

Didn’t find an answer?

Ask in the chat or contact support: support@chatplus.com or a request in Settings.